Facilities

Faraj Almadina Hotel Al Madinah Amenities

The Faraj Almadina Hotel offers a great range of amenities to cater to the diverse needs of its guests. Each room is well-maintained with comfy beddings and sockets near the bed and features private bathrooms that are equipped with showers, bidets, complimentary toiletries, towels, bathrobes, and hairdryers, alongside a wardrobe or closet, linen, and an alarm clock. The hotel features in-room amenities including flat-screen TVs with satellite channels, free Wi-Fi services, telephone, air conditioning, and minibars. Whereas the kitchen includes electric kettles and a tumble dryer.

The hotel also provides accessible facilities, including wheelchair-accessible units, auditory guidance, visual aids including Braille and tactile signs, lowered bathroom sinks, higher-level toilets, and bathrooms with grab rails and emergency cords. Additional services include room service, daily housekeeping, ironing, dry cleaning, and grocery delivery which may require additional charges.

On-site amenities include a free private parking space with accessible parking features and a parking garage, an onsite coffee house, a bar, and in-room breakfast service. The 24-hour front desk help, luggage storage, and express check-in/out are also provided. The hotel offers baby safety gates and child safety socket covers to facilitate the guests. Business travelers can utilize meeting facilities, a business center, and fax/photocopying services. Security measures include CCTV installments in common areas and outside the premises, security alarms, smoke alarms, safety deposit boxes, and key card access.

Guests also have access to a shared lounge, fitness facilities, foot bath, public bath, lift, laptop safe, car hire, and shuttle services. The hotel accommodates guests in family rooms, non-smoking rooms, and soundproofed units, and its multilingual staff is fluent in Arabic and English.

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    Business Facilities
  • Fax/photocopying
  • Meeting/banquet facilities
  • Business centre
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
  • Ironing service
Cleanliness & disinfection
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property is cleaned by professional cleaning companies
Common Areas
  • Shared lounge/TV area
  • Chapel/shrine
Food & Drink
  • Grocery deliveries
  • Coffee house on site
  • Breakfast in the room
  • Bar
  • Room service
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
Front Desk Services
  • 24-hour front desk
  • Express check-in/check-out
  • Luggage storage
  • Invoice provided
  • Private check-in/check-out
  • Lockers
General
  • Private parking
  • WiFi available in all areas
  • Parking
  • Free parking
  • Parking on site
Miscellaneous
  • Lift
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Auditory guidance
  • Visual aids: Tactile signs
  • Soundproof rooms
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Heating
  • Higher level toilet
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Air conditioning
  • Designated smoking area
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Pool and Spa
  • Public Bath
  • Fitness
  • Foot bath
Safety & security
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Face masks for guests available
  • Thermometers for guests provided by property
  • First aid kit available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
Services
  • Internet services
  • WiFi
  • Free WiFi
Transportation
  • Car hire
  • Shuttle service (additional charge)
  • Parking garage
  • Accessible parking
  • Shuttle service

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